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How to build content that helps your buyers
Content Karen Wilson Content Karen Wilson

How to build content that helps your buyers

The value of content is in its capacity to answer questions and objections before a potential buyer (even existing customers) ever have a conversation with your business about a sale. It gives your point of view and context around what makes you different from other companies that have similar offerings.

The best content is useful and helpful to the person reading or viewing it without giving a hard sell. And it’s not hard to do. You’re already doing it every single day, but you aren’t calling it content creation. It’s just part of your everyday routine.

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The importance of content curation for your audience
Content Karen Wilson Content Karen Wilson

The importance of content curation for your audience

"Content curation" is one of those phrases that gets tossed around the marketing and content creation world practically every second if you're following enough of us. (I might be exaggerating. Maybe.) It's not a buzzword, but it could be construed as jargon because the act and its benefits aren't immediately clear to those who most need it. So, before I launch into why you want to include content curation in your digital marketing activities, I'll explain what it is.

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Does what you share reflect you?
Content Karen Wilson Content Karen Wilson

Does what you share reflect you?

I don't give much thought to what other people choose to say online. I can control what I see from other people no matter what tool I'm using. If someone I follow decides they want to say things that I find objectionable or offensive, they're within their rights to say those things. I sometimes respond with a different view, but I'm picky about when I share.

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Clarity in copywriting: Stop confusing your customers
Content Karen Wilson Content Karen Wilson

Clarity in copywriting: Stop confusing your customers

Every touch point you have with a customer is an opportunity to market your value to them. And why should you market to customers? Because they've already bought from you and they're the most likely to buy more or upgrade. You already have a relationship with customers, but there's a certain level of trust that you're still trying to build with the people you haven't sold to yet.

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Get curious and stay curious
Content Karen Wilson Content Karen Wilson

Get curious and stay curious

How many times a day do you ask yourself or someone else a question about how something works? Or maybe it's a question about whether some idea you have exists.

Do you ever attempt to answer the question for yourself? Is your favourite search engine a regularly visited website?

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Don't get caught violating copyright
Content Karen Wilson Content Karen Wilson

Don't get caught violating copyright

Copyright laws were established to provide protection for creatives, such as writers, artists, designers, and other disciplines. The laws lay out what the creative's rights are and how they can be assigned. In other words, if you want to use something you don't own, you have to ask permission. It's really no different than asking your neighbour for a cup of flour.

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Content creation for highly regulated industries
Content Karen Wilson Content Karen Wilson

Content creation for highly regulated industries

The most common industries that come to mind with challenges to creating content are those that have strict rules handed down by regulatory bodies, usually because they handle highly confidential, sensitive information: lawyers, accountants and other financial services, government contractors, etc.

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What should a brand post during bad news cycles?
Content Karen Wilson Content Karen Wilson

What should a brand post during bad news cycles?

Tragedies happen. Deaths are inevitable and high profile people get a lot of attention - and there have been a lot of high profile deaths this year. If you listen to people like me telling you how to manage social media for your business, you're posting regularly - yes, even using tools for automation - and you might end up posting during a time when people are upset about one event or another. There are two common questions: The first is whether you should pause your business feed. The second is whether or not you should comment on said event.

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Be original. Be classic. Don't jump on the bandwagon.
Content Karen Wilson Content Karen Wilson

Be original. Be classic. Don't jump on the bandwagon.

Because the bandwagon isn't original or classic. It also gets old pretty fast.

I've started to get meme-fatigued in recent months. I'm also list post fatigued, and how-to post fatigued, and all sorts of other typical kinds of content fatigued. It's not that I never find value in these types of content, because I sometimes do. There's an enormous volume of them out there, though.

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The dating game of web content
Content Karen Wilson Content Karen Wilson

The dating game of web content

Do you remember what it’s like to be mutually “in like” for the first time? You click with the person so well that you want to see and talk to each other all the time. The connection is so strong that you feel like you’ve found a kindred spirit, or maybe even THE ONE!

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