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Your comments matter: Everything you do publicly is a representation of your brand, so be intentional!
How you show up online is a direct extension of your brand. This goes beyond what you’re posting on your business social media accounts, or on your company website and blog, and also encompasses any comments you decide to share online.
When you show up authentically and positively, engaging with other brands and content in appropriate ways, it can do wonders for your company's growth.
On the other hand, if you find yourself regularly commenting on posts without taking pause first to consider how those comments might be perceived by your audience, you might end up regretting those moments of keyboard courage.
The problem with techniques and templates that oversimplify your business
There are endless resources online for those looking to ‘up’ their marketing game: templates to hone in on your target audience, specific formulas you can follow to grow your social media account or increase your email list, and techniques for getting clear on where and how you should be showing up online, to name a few.
And, while there’s nothing wrong with the intention behind these resources, there are a few issues that tend to come up when business owners rely too heavily on them.
The cost of burnout and how to avoid it
I regularly work with creatives and business owners on honing in on their marketing plans and strategy, and more often than not there is no shortage of ideas. There’s rarely a lack of inspiration or an empty to-do list. Instead, I’m generally shutting ideas down (in a loving way), streamlining processes, and encouraging entrepreneurs to be more realistic with what they focus on and commit to.
Because although their ideas might be new and fun and exciting, there is always a cost to pursuing them. And far too often I see business owners spinning their wheels – trying to do way more than they have the resources for, and bringing themselves to the point of burnout, because they don’t have a plan in place.
How to create effective calls to action (CTAs) in your content
Your call to action directs your audience as to what you want them to do in each piece of content. It provides consumers with clear next steps and direction, which can reduce friction for customers, prevent decision fatigue or overwhelm, and generate more conversions.
Unfortunately, these calls to action are also often misunderstood, which can make them frustrating.
Here are some examples of the common issues I see with CTAs and how to fix them.
How to test the credibility of the experts you highlight
Though most of the time random quotes and mentions of an author or creator won't have an impact on your brand or reputation, doing a little extra work to vet the people you highlight in your content is a good way to reinforce what you stand for.
It’s almost inevitable that consumers will draw parallels between you, your business, and the content you’re sharing. Whether those associations are positive or negative is largely up to you.
Don’t risk losing the trust of your audience because of something that could be avoided with some upfront time and energy on your end.
Prioritizing diversity of sourcing in your content
With recent news and emphasis in the media on diversity (and the sad lack thereof), systematic and systemic discrimination, and the need for companies to prioritize inclusivity in their business, you’ve likely been rethinking how your company is currently running, and what changes you need to make.
An area that’s often unfortunately overlooked, as business owners make their way through revisions to their hiring practices and procedures, putting guidelines in place to ensure the marketing media and copywriting they use are more inclusive and representative, and surveying current and past employees for feedback, is prioritizing the diversity of sourcing in your content.
Your marketing needs more than one perspective: the importance of diversification in marketing
It’s no surprise that consumers expect more from the brands they’re supporting.
Recent years have shone a light on the broken and unethical systems that are in place in our society and the general public, particularly younger generations, want to support brands who are instead demonstrating values like diversity, accessibility and inclusion.
As business owners, it’s our job to respond to this public demand, and ensure we’re making authentic diversity and accessibility a priority in our marketing. (Not just because it’s being demanded, but because it’s the right thing to do).
Here are a few common issues that I see far too often in marketing.
Case study: Don’t write "how-to" articles that aren't helpful
There are probably hundreds of millions of marketing-related articles out on the internet. A big portion of those articles are "how-to" guides for various activities us marketing types like to encourage business owners like you to implement.
The problem is that way too many of these articles have little to no real value in them.
Let's break down the points of one of these articles and instead review what real value looks like.
Your marketing isn't annoying to your people
One of the more common issues clients raise about creating and sharing content (especially repurposing content or repeating ideas) is the fear that their audience will be annoyed.
Let me put your fears to rest: if people in your audience are annoyed, they aren't your people.
If anyone shares that they are unhappy or annoyed with your content, they aren't the right fit for you!
3 important questions your content needs to answer
You need to approach all of your content, particularly your sales pages, thinking about how what you’re writing is going to serve the reader, and plant the seed that working with you or purchasing your product is potentially their next step.
Good content is about more than simply being well-written. It’s about providing your readers with the answers to the questions they’re searching for.
Here are 3 critical questions your content needs to answer.
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