I’ll admit it: I’m a planner. And I get that not everyone has this mindset. But, when it comes to marketing, taking action without a plan isn’t just a bad idea, not having a plan can backfire on you in unfortunate ways. The thing about marketing is that there will always be those instances when you have to do something that addresses an opportunity that doesn’t fall within the plan. But if that’s the status quo, you’re doing it wrong.
Read MoreJessica Keats is a self-proclaimed healer, consultant and secret weapon—titles she finally took ownership of not that long ago. Jessica's work has evolved significantly since she first started her business, though healing has always been at the centre of her work. These days, she's using her intuition to help people get on the path of what they were meant to do. As we talk about in this episode, it's not easy to accomplish that. Human beings are resistant to change, but being your authentic self and following your intuition can help you stay in flow.
Read MoreMake time and leave space for intentional work on your business. Be creative. Be innovative. Think differently about how you can make a difference to your clients and customers.
And enjoy the gift of clients who share your vision when that happens, too.
Read MoreIt goes without saying that the interactions your business has with prospects need to be thoughtful, consistent (not just regular, but fit together well), and engaging. It’s a bit like dating when your goal is to find a long-term relationship. You’re wooing them by showing off the best you’ve got.
Then one day they push the button to buy. Or maybe they book a consult and ask you to send an agreement. And you do a little dance to celebrate that success. Your marketing worked and now they get to be your customer.
One might think the marketing is over for that customer, but it isn’t. Every touchpoint you have in your process with that customer is marketing your business to them. If the experience isn’t good, do you think they’ll stay?
Read MoreIt's not unusual for a business owner to have a passion for the work they do, but the root of that passion can be very personal. That's the case with Pamela George, a Financial Literacy and Credit Counsellor based in Ottawa. In this episode, Pam shares some of her personal money story and the motivation behind starting her business.
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